Join the Team at Rosengårdcentret: Where Danish Retail Comes to Life
About Rosengårdcentret: The Beating Heart of Odense
Nestled in the heart of Odense, the third-largest city in Denmark and the enchanting birthplace of Hans Christian Andersen, Rosengårdcentret stands as one of the country’s premier shopping and lifestyle destinations. This is more than just a shopping mall; it is a vibrant, thriving community hub that reflects the very essence of modern Danish life: stylish, comfortable, and community-oriented. With its sleek Scandinavian architecture, wide open walkways bathed in natural light, and a meticulously curated blend of local and international brands, Rosengårdcentret offers an unparalleled experience for visitors and a dynamic work environment for its employees.
First opening its doors in 1971, Rosengårdcentret has a rich history of growth and innovation. Over the decades, it has undergone several major expansions and modern renovations, evolving from a modest regional mall into one of the largest and most contemporary shopping centers in all of Scandinavia. Spanning an impressive 144,000 square meters, the center is home to more than 150 stores, restaurants, cafés, entertainment facilities, and essential services, all conveniently located under one roof. What truly sets Rosengårdcentret apart is its remarkable ability to balance immense scale with a sense of warmth and intimacy. Despite its size, the center exudes a welcoming and relaxed atmosphere, thanks to its thoughtful design, which incorporates abundant natural lighting, lush indoor greenery, and comfortable open seating areas. This allows shoppers to stroll at their leisure, enjoying a seamless and enjoyable journey through the best of fashion, lifestyle, and leisure without feeling overwhelmed.
A World of Retail Under One Roof
Rosengårdcentret is a paradise for fashion lovers and discerning shoppers. The mall hosts a vast and diverse array of international fashion powerhouses such as H&M, Zara, Mango, Levi’s, and Jack & Jones, alongside beloved Danish and Scandinavian design brands like Samsøe & Samsøe, Ganni, Vila, and Name It. This provides a distinctly Nordic touch and ensures there is something for every style and budget. The retail experience extends far beyond fashion. For home and lifestyle essentials, stores like the IKEA Planning Studio, Søstrene Grene, JYSK, and Flying Tiger Copenhagen offer everything from minimalist Nordic aesthetics to colorful and playful designs. Tech enthusiasts can explore the latest gadgets at Elgiganten and Power, while book lovers can lose themselves in the aisles of Bog & idé, Denmark’s favorite bookstore chain.
The culinary scene at Rosengårdcentret is just as diverse and exciting. The center features a bustling food court and several stand-alone restaurants that cater to every taste and occasion. Visitors can relax with a coffee at Starbucks or Espresso House, enjoy a family meal at Jensens Bøfhus or Bones, or grab a quick and healthy bite at Joe & The Juice or SushiMania. The iconic Danish bakery, Lagkagehuset, tempts shoppers with its aromatic breads and delicious pastries, offering an authentic taste of Denmark. This vibrant mix of shopping, dining, and entertainment makes Rosengårdcentret not just a place to shop, but a place to meet, socialize, and spend quality time with family and friends. It is a true reflection of Odense’s modern spirit, a place where tradition meets innovation and community thrives.
Essential Job Information
| Company Name: | Rosengårdcentret |
| Location: | Odense, Denmark |
| Available Positions: | 23 diverse roles in retail, customer service, maintenance, security, and administration |
| Contract Type: | A mix of full-time and part-time permanent positions |
| Experience Level: | Opportunities for all levels, from entry-level to experienced professionals |
| Application Email: | arkil@arkil.dk |
Why Work at Rosengårdcentret? A Community of Opportunity
A career at Rosengårdcentret is far more than just a job; it is an invitation to become part of a vibrant and dynamic community that sits at the very heart of retail in Odense. We are not just a collection of stores; we are a bustling ecosystem of brands, professionals, and customers, and we are looking for passionate, energetic, and customer-focused individuals to join our team. Working at Rosengårdcentret means being part of an environment that is constantly evolving, where every day brings new challenges and opportunities. You will have the chance to work alongside some of the world's leading retail brands, as well as exciting local and national players. We believe in creating a supportive and collaborative work environment where our employees feel valued, motivated, and empowered to make a difference.
A Culture of Growth and Development
At Rosengårdcentret, we are committed to the growth and development of our employees. We understand that our success as a shopping destination is directly linked to the skills, knowledge, and passion of our people. That is why we, and the brands within our center, offer a wide range of training and development opportunities to help you build a successful and rewarding career in retail. Whether you are just starting out or are an experienced professional, there are opportunities to learn and grow. Many of our retail partners offer comprehensive training programs covering everything from product knowledge and sales techniques to customer service excellence and visual merchandising. For those with leadership potential, there are often opportunities to progress into supervisory and management roles. We believe in nurturing talent and providing our employees with the tools and support they need to reach their full potential.
A Vibrant and Engaging Work Environment
Imagine working in a place that is always buzzing with energy and excitement. Rosengårdcentret is a lively and fast-paced environment where no two days are the same. From major seasonal campaigns and new store openings to celebrity visits and community events, there is always something happening. This creates a stimulating and engaging work environment where you will have the opportunity to be part of a wide range of exciting activities. We believe in creating a positive and fun work atmosphere where our employees can enjoy their work and feel a sense of pride in being part of the Rosengårdcentret team. We foster a culture of teamwork and collaboration, where everyone works together to create an exceptional experience for our visitors.
A Commitment to the Customer Experience
At the heart of everything we do at Rosengårdcentret is a deep commitment to providing an outstanding customer experience. We are looking for individuals who share this passion and who are dedicated to going the extra mile for our visitors. Whether you are working on the sales floor, at the information desk, or behind the scenes, you will play a vital role in ensuring that every customer who walks through our doors has a positive and memorable experience. We believe that excellent customer service is the key to our success, and we empower our employees to take ownership of the customer experience and to resolve any issues with a positive and helpful attitude.
A Diverse and Inclusive Community
Rosengårdcentret is a place for everyone, and we are committed to creating a diverse and inclusive workforce that reflects the rich diversity of our community. We believe that a diverse team is a strong team, and we welcome applications from people of all backgrounds, ages, and experiences. We are an equal opportunity employer, and we are dedicated to creating a work environment where everyone feels respected, valued, and has the opportunity to succeed. We believe that our diversity is one of our greatest strengths, and it is what makes Rosengårdcentret such a vibrant and welcoming place to work and shop.
Available Career Opportunities
Retail Sales Associate
Key Responsibilities Retail Sales Associate:
Provide a friendly and welcoming experience for all customers.
Assist customers with product selection and provide detailed product information.
Operate the cash register and handle transactions accurately.
Maintain the cleanliness and organization of the sales floor.
Replenish stock and ensure that all products are correctly priced and displayed.
Work as part of a team to achieve sales targets.
Qualifications and Skills Retail Sales Associate:
Previous experience in a retail or customer service role is an advantage but not essential.
Excellent communication and interpersonal skills.
A positive and enthusiastic attitude.
Ability to work in a fast-paced environment.
Good numeracy skills.
A passion for the brand and its products.
Store Manager
Key Responsibilities Store Manager:
Lead and motivate a team of sales associates to deliver excellent customer service and achieve sales goals.
Manage all aspects of the store's operations, including stock management, visual merchandising, and administration.
Recruit, train, and develop the store team.
Analyze sales data and create action plans to drive performance.
Ensure that the store complies with all company policies and procedures.
Create a positive and high-performing work environment.
Qualifications and Skills Store Manager:
Proven experience as a store manager or assistant store manager in a retail environment.
Strong leadership and people management skills.
Excellent commercial acumen and a track record of achieving sales targets.
Good organizational and problem-solving abilities.
Strong communication and interpersonal skills.
A passion for retail and customer service.
Visual Merchandiser
Key Responsibilities Visual Merchandiser:
Create and implement visually appealing displays in windows and on the sales floor.
Ensure that all visual merchandising is in line with brand guidelines.
Work with the store team to maintain high standards of presentation.
Stay up to date with the latest trends in fashion and visual merchandising.
Train the store team on visual merchandising principles.
Contribute to a positive and engaging shopping experience.
Qualifications and Skills Visual Merchandiser:
Previous experience as a visual merchandiser in a retail environment.
A creative flair and a good eye for detail.
Strong knowledge of visual merchandising principles and techniques.
Good communication and teamwork skills.
Ability to work in a fast-paced and dynamic environment.
A passion for fashion and design.
Customer Service Host / Information Desk Staff
Key Responsibilities Customer Service Host / Information Desk Staff:
Act as the first point of contact for visitors to the shopping center.
Provide information on stores, facilities, and events.
Handle customer enquiries and complaints in a professional and friendly manner.
Assist with the sale of gift cards and other services.
Maintain a clean and welcoming information desk area.
Liaise with other departments to ensure a seamless customer experience.
Qualifications and Skills Customer Service Host / Information Desk Staff:
Previous experience in a customer service or front-of-house role is essential.
Excellent communication and interpersonal skills.
A friendly, approachable, and professional demeanor.
Good problem-solving skills and the ability to stay calm under pressure.
Strong local knowledge is an advantage.
Fluency in Danish and English is required.
Maintenance Technician
Key Responsibilities Maintenance Technician:
Perform planned and reactive maintenance on the shopping center's facilities and equipment.
Carry out repairs to lighting, plumbing, and HVAC systems.
Conduct regular inspections to identify and resolve maintenance issues.
Ensure that all work is carried out safely and to a high standard.
Liaise with contractors and external service providers.
Maintain accurate records of all maintenance work.
Qualifications and Skills Maintenance Technician:
A vocational qualification in a relevant trade (e.g., electrical, plumbing, HVAC) is desirable.
Proven experience in a maintenance role, preferably in a large commercial property.
Good multi-skilled abilities.
Strong problem-solving skills.
A commitment to health and safety.
A full driving licence is an advantage.
Cleaning Operative
Key Responsibilities Cleaning Operative:
Ensure that the shopping center is kept clean, tidy, and hygienic at all times.
Clean public areas, toilets, and back-of-house areas.
Operate cleaning machinery and equipment.
Respond to cleaning requests in a timely manner.
Adhere to all health and safety and COSHH regulations.
Work as part of a team to maintain high standards of cleanliness.
Qualifications and Skills Cleaning Operative:
Previous experience in a cleaning role is an advantage but not essential.
A positive and hardworking attitude.
Ability to work independently and as part of a team.
Good attention to detail.
Understanding of health and safety procedures.
Flexibility to work shifts, including early mornings, evenings, and weekends.
Security Officer
Key Responsibilities Security Officer:
Provide a safe and secure environment for customers, retailers, and staff.
Conduct regular patrols of the shopping center.
Monitor CCTV and alarm systems.
Respond to security incidents and emergencies.
Liaise with the police and other emergency services.
Provide a visible and reassuring security presence.
Qualifications and Skills Security Officer:
A valid security licence is essential.
Previous experience in a security role, preferably in a retail environment.
Excellent communication and conflict management skills.
A calm and professional demeanor.
Good physical fitness.
A commitment to providing excellent customer service.
Marketing Assistant
Key Responsibilities Marketing Assistant:
Support the marketing team with the planning and execution of marketing campaigns and events.
Assist with the management of the shopping center's website and social media channels.
Help to produce marketing materials, such as posters and flyers.
Liaise with retailers to support their marketing activities.
Analyze marketing data and prepare reports.
Provide administrative support to the marketing team.
Qualifications and Skills Marketing Assistant:
A degree or qualification in marketing or a related field is desirable.
Previous experience in a marketing role is an advantage.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office and social media platforms.
A creative and enthusiastic approach.
Events Coordinator
Key Responsibilities Events Coordinator:
Plan, organize, and deliver a program of events and activities at the shopping center.
Work with retailers, community groups, and other partners to create engaging events.
Manage all aspects of event logistics, from booking entertainment to health and safety.
Promote events through various marketing channels.
Evaluate the success of events and make recommendations for improvement.
Manage the events budget.
Qualifications and Skills Events Coordinator:
Proven experience in event management.
Excellent organizational and project management skills.
A creative and innovative approach to event planning.
Strong communication and negotiation skills.
Ability to work under pressure and to deadlines.
A passion for creating memorable experiences.
Leasing Executive
Key Responsibilities Leasing Executive:
Identify and attract new retailers to the shopping center.
Negotiate lease terms with prospective tenants.
Build and maintain relationships with existing retailers.
Stay up to date with trends in the retail market.
Work with the marketing team to promote leasing opportunities.
Contribute to the development of the center's retail mix.
Qualifications and Skills Leasing Executive:
A degree in a relevant field such as real estate or business is desirable.
Proven experience in retail leasing or a related field.
Strong negotiation and sales skills.
Excellent communication and interpersonal skills.
Good knowledge of the retail property market.
A proactive and results-driven approach.
Finance Assistant
Key Responsibilities Finance Assistant:
Provide support to the finance team.
Process invoices and expense claims.
Assist with accounts payable and receivable.
Reconcile bank statements and accounts.
Prepare financial reports and analysis.
Handle finance-related queries from retailers and suppliers.
Qualifications and Skills Finance Assistant:
An AAT qualification or similar is desirable.
Previous experience in a finance or accounting role.
Strong numerical and analytical skills.
Proficiency in Microsoft Excel and accounting software.
Excellent attention to detail and accuracy.
Good communication and teamwork skills.
HR Administrator
Key Responsibilities HR Administrator:
Provide administrative support to the HR department.
Maintain employee records and HR databases.
Assist with recruitment, onboarding, and offboarding processes.
Handle HR-related queries from employees.
Prepare HR documents, such as contracts of employment.
Assist with the administration of employee benefits.
Qualifications and Skills HR Administrator:
Previous experience in an HR administrative role is desirable.
CIPD qualification is an advantage but not essential.
Excellent administrative and organizational skills.
Proficiency in Microsoft Office and HR information systems.
Strong communication and interpersonal skills.
Discretion and the ability to handle confidential information.
IT Support Technician
Key Responsibilities IT Support Technician:
Provide first and second-line IT support to center management and retailers.
Troubleshoot hardware, software, and network issues.
Install and configure computer systems and applications.
Manage the center's Wi-Fi and other IT infrastructure.
Liaise with external IT service providers.
Provide excellent customer service.
Qualifications and Skills IT Support Technician:
A relevant IT qualification is an advantage.
Proven experience in an IT support role.
Good knowledge of Windows operating systems, Microsoft Office 365, and networking.
Strong problem-solving and communication skills.
A customer-focused and proactive approach.
A willingness to learn and keep up with new technologies.
Stockroom Assistant
Key Responsibilities Stockroom Assistant:
Receive and process deliveries of stock.
Organize and maintain the stockroom.
Pick and pack items for the sales floor.
Assist with stock takes and inventory management.
Ensure that the stockroom is kept clean, tidy, and safe.
Work closely with the sales team to ensure that stock is available.
Qualifications and Skills Stockroom Assistant:
Previous experience in a stockroom or warehouse role is an advantage.
Good organizational skills and attention to detail.
Ability to work in a fast-paced environment.
Physical fitness and the ability to lift and move stock.
Good teamwork skills.
A reliable and hardworking attitude.
Personal Shopper / Stylist
Key Responsibilities Personal Shopper / Stylist:
Provide a personalized shopping and styling service to clients.
Build and maintain a client base.
Stay up to date with the latest fashion trends.
Select and present clothing and accessories to clients.
Provide honest and expert style advice.
Achieve sales targets and deliver an exceptional customer experience.
Qualifications and Skills Personal Shopper / Stylist:
Proven experience as a personal shopper, stylist, or senior retail associate.
An in-depth knowledge of fashion and trends.
Excellent communication and interpersonal skills.
Strong sales and customer service skills.
A confident and outgoing personality.
Ability to build rapport and trust with clients.
Restaurant/Café Staff (Barista, Waiter, Kitchen Assistant)
Key Responsibilities Restaurant/Café Staff:
Provide excellent customer service in a food and beverage environment.
Take orders, serve food and drinks, and handle payments.
Prepare food and beverages to a high standard.
Maintain a clean and hygienic work area.
Work as part of a team to ensure a smooth and efficient service.
Adhere to all food safety and health and safety regulations.
Qualifications and Skills Restaurant/Café Staff:
Previous experience in a hospitality role is an advantage.
Excellent customer service and communication skills.
Ability to work in a fast-paced and busy environment.
A positive and friendly attitude.
Good teamwork skills.
A passion for food and drink.
Car Park Attendant
Key Responsibilities Car Park Attendant:
Patrol the car park to ensure the safety and security of vehicles and customers.
Assist customers with parking and payment queries.
Monitor the car park for any issues, such as spills or hazards.
Report any incidents or suspicious activity to the security team.
Provide a friendly and helpful service to customers.
Maintain the cleanliness of the car park.
Qualifications and Skills Car Park Attendant:
Previous experience in a customer service or security role is an advantage.
Excellent communication and interpersonal skills.
A calm and professional demeanor.
Ability to work independently.
Good observational skills.
A full driving licence is often required.
Health and Safety Officer
Key Responsibilities Health and Safety Officer:
Promote a positive health and safety culture throughout the shopping center.
Ensure compliance with all health and safety legislation.
Conduct risk assessments and site inspections.
Investigate accidents and incidents.
Develop and deliver health and safety training.
Liaise with the emergency services and local authorities.
Qualifications and Skills Health and Safety Officer:
A NEBOSH certificate or equivalent health and safety qualification is essential.
Proven experience as a health and safety officer, preferably in a retail or property environment.
In-depth knowledge of health and safety legislation.
Excellent communication and influencing skills.
Strong analytical and problem-solving abilities.
A proactive and diligent approach.
Center Administrator
Key Responsibilities Center Administrator:
Provide administrative support to the center management team.
Manage correspondence, diaries, and meetings.
Liaise with retailers, contractors, and other stakeholders.
Maintain databases and filing systems.
Prepare reports and presentations.
Assist with the day-to-day running of the center management office.
Qualifications and Skills Center Administrator:
Proven experience in a senior administrative or PA role.
Excellent organizational and time management skills.
Strong IT skills, including proficiency in Microsoft Office.
Excellent communication and interpersonal skills.
Ability to work under pressure and to deadlines.
A proactive and professional approach.
Digital Marketing Executive
Key Responsibilities Digital Marketing Executive:
Manage and grow the shopping center's social media presence.
Create and curate engaging content for digital channels.
Manage email marketing campaigns.
Update and maintain the center's website.
Analyze digital marketing performance and produce reports.
Stay up to date with the latest digital marketing trends.
Qualifications and Skills Digital Marketing Executive:
A degree in marketing or a related field is desirable.
Proven experience in a digital marketing role.
Strong knowledge of social media platforms, SEO, and email marketing.
Excellent written and creative skills.
Good analytical and reporting skills.
A passion for digital marketing and retail.
Operations Manager
Key Responsibilities Operations Manager:
Oversee the day-to-day operational management of the shopping center.
Manage the cleaning, maintenance, and security teams.
Ensure that the center is safe, clean, and well-maintained.
Manage relationships with contractors and service providers.
Develop and manage the operational budget.
Ensure compliance with all health, safety, and environmental regulations.
Qualifications and Skills Operations Manager:
Proven experience in an operations management role, preferably in a large retail or leisure destination.
Strong leadership and people management skills.
Excellent financial and commercial acumen.
In-depth knowledge of health, safety, and environmental legislation.
Strong problem-solving and decision-making abilities.
A proactive and hands-on approach.
Receptionist / Office Coordinator
Key Responsibilities Receptionist / Office Coordinator:
Be the first point of contact for visitors to the center management office.
Answer and direct phone calls.
Manage meeting room bookings.
Order office supplies.
Provide administrative support to the team.
Maintain a welcoming and professional reception area.
Qualifications and Skills Receptionist / Office Coordinator:
Previous experience in a reception or office administration role.
Excellent communication and interpersonal skills.
A friendly, professional, and can-do attitude.
Good organizational skills.
Proficiency in Microsoft Office.
Ability to multitask and work in a busy environment.
Sustainability Coordinator
Key Responsibilities Sustainability Coordinator:
Develop and implement the shopping center's sustainability strategy.
Monitor and report on the center's environmental performance.
Identify opportunities to reduce energy and water consumption and minimize waste.
Engage with retailers and customers to promote sustainability.
Ensure compliance with environmental legislation.
Work towards achieving sustainability certifications.
Qualifications and Skills Sustainability Coordinator:
A degree in environmental science, sustainability, or a related field.
Experience in a sustainability or environmental management role.
Good knowledge of environmental legislation and best practices.
Strong analytical and data management skills.
Excellent communication and influencing skills.
A passion for sustainability and the environment.
How to Apply
If you are excited by the prospect of joining the vibrant team at Rosengårdcentret and believe you have the skills and passion to contribute to our success, we would be delighted to hear from you. Please send your CV and a covering letter, specifying the role you are applying for, to:
arkil@arkil.dk
Rosengårdcentret is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees. Join us and be part of the team that makes Rosengårdcentret the heart of retail in Odense.
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