Kormi Hervo - Stockholm (Mall of Scandinavia)
Join the Ultimate Shopping and Entertainment Destination
Are you ready to be the face of Scandinavia's most vibrant retail hub? Kormi Hervo, in strategic partnership with IKEA and the management of Mall of Scandinavia, is excited to announce a major recruitment drive in Solna, Stockholm. We are looking for energetic, customer-focused individuals to join a diverse team that powers one of the largest shopping malls in the Nordic countries. With over 200 stores and world-class entertainment facilities, we offer a dynamic work environment where no university degree is required to start your career.
About Mall of Scandinavia - A Modern Icon
Innovation in Retail and Leisure
Located in the heart of Solna, Stockholm, the Mall of Scandinavia is more than just a shopping center; it is a destination that blends architectural elegance with modern functionality. Since its opening, it has become a landmark attracting thousands of daily visitors who come to experience a unique mix of international fashion, gastronomy, and entertainment. The mall's design prioritizes natural light and spaciousness, creating an inviting atmosphere for families and friends.
The vision behind the Mall of Scandinavia is to be the preferred meeting place for everyone. By integrating cinema complexes, event arenas, and diverse dining options under one roof, it redefines the retail experience. The management is dedicated to continuous improvement, investing heavily in infrastructure and logistics to ensure seamless operations and accessibility.
A Collaborative Workplace Culture
Success in such a large-scale operation relies on the people behind the scenes. By collaborating with global giants like IKEA, the mall fosters a workplace culture that values diversity, innovation, and professional growth. Employees are provided with training programs and a supportive environment that encourages skill development, making it an ideal place for those looking to build a long-term career in retail and facility management.
Comprehensive Career Opportunities
We are currently hiring for the following positions. No academic degrees are required; we value attitude, reliability, and a passion for service.
Customer Service and Experience
Receptionist
Key Responsibilities:
- Handling incoming calls and inquiries with professionalism
- Directing visitors to stores, amenities, and management offices
- Managing the information desk and distributing mall guides
- Ensuring a welcoming first impression for all guests
Customer Service Representative
Key Responsibilities:
- Assisting visitors with complaints, lost items, and general questions
- Providing detailed information about mall services and events
- Resolving issues promptly to ensure a high-quality visitor experience
- Collaborating with security and maintenance teams when needed
Sales Assistant
Key Responsibilities:
- Advising customers on products and current promotions
- Maintaining organized product displays and shelves
- Processing transactions and handling payments
- Enhancing the overall shopping experience through friendly service
Play Area Staff
Key Responsibilities:
- Supervising children in designated play zones to ensure safety
- Assisting parents with registration and entry procedures
- Organizing engaging activities and maintaining play equipment
- Ensuring the play area remains clean and hygienic
Parking Attendant
Key Responsibilities:
- Managing traffic flow within the parking facilities
- Assisting visitors in finding available parking spots
- Monitoring parking equipment and reporting malfunctions
- Ensuring the safety and security of parked vehicles
Logistics, Warehouse & Delivery
Warehouse Worker
Key Responsibilities:
- Receiving and checking incoming deliveries for accuracy
- Organizing stock in the warehouse for efficient retrieval
- Monitoring inventory levels and reporting shortages
- Preparing goods for distribution to retail units
Packaging and Packing Officer
Key Responsibilities:
- Preparing customer orders for pickup or delivery
- Ensuring items are packed securely to prevent damage
- Labeling packages correctly with destination details
- Maintaining an organized packing station
Inventory Officer
Key Responsibilities:
- Tracking stock levels across different departments
- Placing replenishment orders to avoid stockouts
- Conducting regular stock counts and audits
- Updating inventory records in the digital system
Loading and Unloading Worker
Key Responsibilities:
- Physically moving goods between trucks and storage areas
- Handling heavy items safely using appropriate equipment
- Ensuring loading docks are kept clear and safe
- verifying delivery manifests against received goods
Delivery Driver
Key Responsibilities:
- Delivering orders to customers promptly and safely
- Ensuring product integrity during transport
- maintaining the delivery vehicle in good condition
- providing excellent service at the point of delivery
Facilities, Security & Support Services
Cleaner
Key Responsibilities:
- Cleaning walkways, restrooms, and common areas
- Emptying trash bins and managing waste disposal
- Sanitizing high-touch surfaces regularly
- Reporting maintenance issues to the facilities team
Cleaning Equipment Operator
Key Responsibilities:
- Operating industrial cleaning machinery (scrubbers, sweepers)
- Maintaining floors and large surface areas
- Ensuring safety protocols are followed while operating machines
- Performing routine maintenance on cleaning equipment
Security Officer
Key Responsibilities:
- Monitoring surveillance systems and patrolling premises
- Enforcing mall safety rules and regulations
- Responding to emergencies and assisting visitors
- Controlling access points and preventing theft
Shelf Stacker
Key Responsibilities:
- Replenishing products on shelves according to planograms
- Ensuring products are neatly arranged and accessible
- Checking expiration dates and removing old stock
- Assisting customers with locating items
Kitchen Assistant
Key Responsibilities:
- Supporting chefs in food preparation and cooking
- Maintaining cleanliness in the kitchen and washing dishes
- Organizing food storage and monitoring supplies
- Adhering to food safety and hygiene standards
Field Sales Representative
Key Responsibilities:
- Promoting mall offers and events outside the premises
- Building relationships with potential partners and customers
- Distributing marketing materials in strategic locations
- Reporting on market feedback and campaign effectiveness
Requirements and Core Competencies
General Qualifications
To succeed at Kormi Hervo, candidates should possess the following skills and attributes:
- Age Requirement: Must be 18 years of age or older
- Education: No university degree is required; we value practical potential
- Reliability: Ability to work flexible shifts, including weekends and peak times
- Team Spirit: Strong commitment to teamwork and collaboration
- Communication: Effective communication skills in Swedish or English are highly valued
- Motivation: A genuine desire to learn and build a successful career path
Duties and Obligations
- Providing exceptional service to all visitors and customers
- Maintaining high standards of cleanliness and organization
- Cooperating seamlessly with other departments to ensure smooth operations
- Strictly adhering to security protocols and safety guidelines
- Participating in process improvement initiatives and sharing ideas
Benefits and Application Process
Why Join Us?
Working at the Mall of Scandinavia offers more than just a job. It is an opportunity to prove yourself in a diverse environment that respects individuality and provides ample space for learning. Your dedication can open doors to career advancement and the acquisition of valuable new skills. We are committed to your success through continuous training and performance support.
How to Apply
If you are interested in any of the positions listed above, please submit your application following these guidelines:
Email your CV and Cover Letter to: TA.Ops.US@ikea.com
Application Guidelines:
- Please specify the Job Title in the email subject line for easier sorting
- Include any relevant skills or previous practical experience, even if in a different field
- Indicate your availability and start date in your message
Join Kormi Hervo today and be part of a winning team at the Mall of Scandinavia!
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