Exceptional Career Opportunities at The Point Shopping Mall, Sliema

Exceptional Career Opportunities at The Point Shopping Mall Malta

Join Malta's Premier Retail and Entertainment Destination in Sliema

Essential Employment Information

Company: The Point Shopping Mall

Location: Tigné Point, Sliema, Malta

Industry: Retail, Entertainment, Hospitality, Customer Service

Available Positions: roles across retail, food service, security, maintenance, and management

Work Environment: Award-winning shopping destination with modern facilities and international clientele

Languages: English and Maltese preferred, additional European languages highly valued

Employment Type: Full-time, part-time, and seasonal positions with flexible scheduling options

Application Email: mnpwrservices@gmail.com

About The Point Shopping Mall Malta - Winner of TripAdvisor Travelers' Choice Award 2024

Malta's Flagship Retail and Entertainment Complex

The Point Shopping Mall stands proudly as Malta's most prestigious retail destination, having earned the coveted TripAdvisor Travelers' Choice Award 2024. Since opening its doors in 2010, The Point has established itself as the retail jewel in Malta's crown, welcoming over 2.5 million visitors annually from across the globe. Located in the stunning Tigné Point development in Sliema, our mall offers an unparalleled shopping experience that seamlessly combines international luxury brands with local charm.

Spanning 15,000 square meters of premium retail space across multiple levels, The Point houses an carefully curated selection of the world's most sought-after brands alongside unique local boutiques. Our five-star ambiance and truly international standards have made us the preferred destination for discerning shoppers, tourists, and locals alike who seek quality, variety, and exceptional service.

What distinguishes The Point from other shopping destinations is our commitment to creating memorable experiences that go beyond traditional retail. We have cultivated an environment where shopping becomes a lifestyle experience, offering everything from the latest fashion trends and cutting-edge technology to gourmet dining and artisanal treats, all within a sophisticated Mediterranean setting.

Strategic Location and Unmatched Accessibility

Prime Position in Malta's Tourism and Business Hub

Situated in the prestigious Tigné Point area of Sliema, The Point enjoys one of Malta's most enviable locations. Our waterfront position offers breathtaking views of the Mediterranean Sea while providing easy access to Malta's key business districts, luxury hotels, and major tourist attractions. The mall's strategic placement makes it a natural meeting point for both the local community and international visitors exploring the island.

The location benefits from excellent connectivity through Malta's public transportation network, with regular bus services stopping directly outside our entrance. For those arriving by car, we provide approximately 1,000 underground parking spaces, ensuring convenient access regardless of the season or time of day. This accessibility has been crucial in establishing The Point as Malta's go-to destination for retail therapy and social gatherings.

World-Class Infrastructure and Customer Amenities

The Point features state-of-the-art infrastructure designed to provide maximum comfort and convenience for our visitors. Our fully air-conditioned environment ensures year-round comfort, while our advanced lighting systems create an inviting atmosphere that enhances the shopping experience. The mall incorporates the latest in retail technology, including free Wi-Fi throughout the complex, mobile charging stations, and digital information systems that help visitors navigate our extensive offerings.

Our commitment to accessibility is evident in our comprehensive facilities for visitors with special needs, family-friendly amenities including baby-changing stations, comfortable seating areas throughout the mall, and modern restroom facilities. The centerpiece of our digital infrastructure is our impressive 150-meter by 1.5-meter LED wall, which showcases promotional content and enhances the overall visual experience for our guests.

Comprehensive Brand Portfolio and Retail Excellence

International Fashion and Lifestyle Brands

The Point proudly hosts the largest concentration of exclusive international brands in Malta, featuring flagship stores from some of the world's most prestigious fashion houses. Our fashion portfolio includes globally recognized names such as Tommy Hilfiger, Armani Exchange, Calvin Klein Jeans, and Guess, alongside contemporary favorites like Bershka, Mango, Ted Baker, Springfield, and River Island. These brands represent the pinnacle of international fashion, offering our customers access to the latest trends and timeless classics.

Our sportswear section features premium brands including Nike, Adidas, and specialized athletic retailers that cater to Malta's active lifestyle culture. The diversity of our fashion offerings ensures that every customer, regardless of age, style preference, or budget, can find something that resonates with their personal taste and lifestyle needs.

Specialized Retail Categories and Services

Beyond fashion, The Point offers comprehensive retail categories that serve every aspect of modern life. Our footwear selection includes international brands like ALDO, Bata, Crocs, and Dune London, alongside local specialists like Darmanin Footwear. For technology enthusiasts, we house the iCentre Malta and Fotovision, providing the latest in consumer electronics and digital solutions.

Our beauty and wellness section features premium brands such as Swarovski for luxury jewelry, Dermalogica for professional skincare, and Brown's Pharmacy for health and beauty needs. Book lovers can explore Agenda Bookshop, while those seeking everyday essentials can visit our Eurospar supermarket, making The Point a true one-stop destination for all shopping needs.

Exceptional Dining and Culinary Experiences

The Point's dining portfolio reflects Malta's position as a Mediterranean culinary destination, offering everything from quick casual options to sophisticated dining experiences. Our food court and restaurant areas feature internationally acclaimed brands such as Costa Coffee for premium coffee experiences, Cinnabon for artisanal baked goods, and the prestigious Ladurée Malta, bringing Parisian patisserie excellence to the Mediterranean.

For those seeking healthy options, eetwell provides nutritious meal choices, while Dr. Juice offers fresh, natural beverages. Our Italian dining is represented by GUSTO ITALIANO, and sweet treats are available at My Cookie Dough and Dolci Peccati. The restaurant JAR adds to our diverse culinary landscape, ensuring that every palate and dietary preference is catered to with the highest standards of quality and service.

Diverse Career Opportunities Across All Operations

Retail Sales and Brand Representation Positions

Working in retail at The Point means representing some of the world's most prestigious brands while serving an incredibly diverse international clientele. Our retail positions offer exceptional opportunities for professional growth and skill development in a dynamic, fast-paced environment that values excellence and customer satisfaction above all else.

• Brand Sales Associates (Fashion): Representing premium fashion brands including Tommy Hilfiger, Armani Exchange, Calvin Klein Jeans, Mango, Ted Baker, and Bershka, providing expert styling advice and personalized customer service.
• Sportswear Specialists: Working with leading athletic brands like Nike and Adidas, helping customers find the perfect gear for Malta's active lifestyle and Mediterranean climate.
• Footwear Consultants: Specializing in brands like ALDO, Bata, Crocs, and Dune London, providing fitting expertise and style guidance for diverse customer needs.
• Technology Sales Representatives: Supporting customers at iCentre Malta and Fotovision with the latest consumer electronics, mobile devices, and digital solutions.
• Beauty and Wellness Advisors: Providing expert consultation for Swarovski jewelry, Dermalogica skincare products, and health and beauty items at Brown's Pharmacy.
• Luxury Retail Specialists: Working with high-end brands and providing VIP customer service to discerning international clientele and local customers seeking premium experiences.
• Visual Merchandising Coordinators: Creating stunning product displays that reflect each brand's identity while maximizing visual impact and sales potential.
• Inventory Management Associates: Ensuring optimal stock levels, managing deliveries, and maintaining the high presentation standards expected at The Point.
• Customer Experience Representatives: Handling customer inquiries, managing returns and exchanges, and ensuring every visitor leaves with a positive impression of The Point.
• Multilingual Sales Support: Leveraging language skills to serve our international customer base, including tourists from across Europe and beyond.

Food Service and Hospitality Excellence

The Point's dining establishments represent some of the finest culinary experiences available in Malta, requiring team members who understand the importance of quality, presentation, and exceptional service in creating memorable dining experiences for our diverse clientele.

• Barista Specialists (Costa Coffee): Crafting premium coffee experiences using professional-grade equipment and maintaining the high standards expected from this internationally renowned brand.
• Pastry and Bakery Associates (Cinnabon, Ladurée Malta): Working with artisanal baked goods and French patisserie items, ensuring perfect presentation and maintaining strict quality standards.
• Restaurant Service Staff (GUSTO ITALIANO, JAR): Providing sophisticated dining service that reflects the quality and ambiance expected in premium restaurant environments.
• Health Food Specialists (eetwell, Dr. Juice): Preparing and serving nutritious meals and fresh beverages while educating customers about healthy lifestyle choices.
• Specialty Food Preparers (My Cookie Dough, Dolci Peccati): Creating custom treats and desserts while maintaining food safety standards and ensuring customer satisfaction.
• Food Court Supervisors: Overseeing multiple food service operations, coordinating between different vendors, and ensuring consistent quality across all dining options.
• Kitchen Support Staff: Supporting food preparation, maintaining cleanliness standards, and ensuring efficient operations during peak periods.
• Food Safety Coordinators: Implementing and monitoring food safety protocols, conducting regular inspections, and ensuring compliance with health regulations.

Security and Guest Services

Maintaining The Point's reputation as a safe, welcoming destination requires a professional security team that balances vigilance with hospitality, ensuring all visitors feel secure while enjoying their shopping and dining experiences.

• Security Officers: Conducting regular patrols, monitoring security systems, and providing assistance to customers while maintaining the welcoming atmosphere The Point is known for.
• CCTV Monitoring Specialists: Operating advanced surveillance systems, documenting incidents, and coordinating with on-site security personnel and emergency services.
• Guest Services Representatives: Providing information, directions, and assistance to visitors, managing lost and found services, and serving as the first point of contact for customer inquiries.
• Parking Management Staff: Overseeing the 1,000-space underground parking facility, assisting customers with parking needs, and ensuring smooth traffic flow.
• Emergency Response Coordinators: Developing safety procedures, conducting emergency drills, and serving as trained first responders during any incidents.
• Access Control Specialists: Managing entry points, monitoring restricted areas, and maintaining visitor logs while ensuring authorized access to service areas.

Facilities Management and Technical Operations

Keeping The Point operating at peak efficiency requires skilled technical professionals who maintain our infrastructure, ensure optimal environmental conditions, and support the technology systems that enhance the customer experience.

• HVAC Technicians: Maintaining the climate control systems that keep our 15,000 square meters of retail space comfortable year-round for both customers and staff.
• Electrical Systems Specialists: Managing the complex electrical infrastructure, including our impressive LED wall display system and throughout-mall lighting systems.
• Maintenance Coordinators: Overseeing routine maintenance schedules, coordinating with contractors, and ensuring minimal disruption to mall operations.
• Custodial Team Leaders: Managing cleaning operations across multiple levels, ensuring the pristine presentation standards expected at Malta's premier shopping destination.
• Technology Support Specialists: Maintaining Wi-Fi systems, digital information displays, mobile charging stations, and other technology amenities.
• Waste Management Coordinators: Implementing recycling programs, managing waste collection, and ensuring environmental compliance across all operations.
• Groundskeeping Staff: Maintaining the exterior areas and landscaping that contribute to The Point's attractive Mediterranean setting.

Marketing, Events, and Digital Media

The Point's success depends on creative marketing initiatives and engaging events that attract visitors and create buzz around our brand. Our marketing team develops campaigns that resonate with both local residents and international tourists.

• Event Coordination Specialists: Planning and executing seasonal celebrations, fashion shows, brand launches, and special promotions that enhance the customer experience.
• Digital Marketing Associates: Managing social media presence, creating engaging content, and building online community engagement across multiple platforms.
• Content Creation Specialists: Developing marketing materials, managing the LED wall content, and creating visual communications that maintain brand consistency.
• Public Relations Coordinators: Managing media relationships, coordinating press events, and maintaining The Point's reputation as Malta's premier shopping destination.
• Customer Analytics Specialists: Analyzing visitor patterns, shopping behaviors, and customer feedback to improve operations and marketing effectiveness.
• Photography and Videography Assistants: Supporting professional content creation for marketing campaigns, social media, and promotional materials.

Administrative and Management Support

The complex operations of The Point require strong administrative support and management coordination to ensure seamless integration between different departments and functions.

• Human Resources Coordinators: Supporting recruitment, employee development, benefits administration, and maintaining positive workplace culture across diverse teams.
• Financial Administration Clerks: Processing transactions, managing accounts, supporting financial reporting, and maintaining accurate records for our complex retail environment.
• Tenant Relations Managers: Serving as liaisons between mall management and our diverse portfolio of retail and dining tenants, ensuring smooth operational relationships.
• Operations Coordinators: Facilitating communication between departments, managing schedules, and ensuring coordinated responses to operational challenges.
• Training and Development Specialists: Creating and delivering training programs that maintain service standards and support career advancement for all team members.
• Customer Service Supervisors: Overseeing guest services operations, managing customer feedback, and ensuring consistent service quality across all touchpoints.

Technology Integration and Innovation Leadership

Advanced Retail Technology and Customer Experience Systems

The Point leverages cutting-edge technology to enhance both operational efficiency and customer experience. Our digital infrastructure includes sophisticated point-of-sale systems, customer analytics platforms, and mobile applications that provide real-time information about stores, promotions, and services throughout the mall.

Team members gain valuable experience with retail technology, customer relationship management systems, and digital marketing tools that are increasingly important in the modern retail landscape. Our impressive 150-meter LED wall represents one of the most advanced digital display systems in Malta, providing dynamic content that enhances the shopping atmosphere while delivering targeted marketing messages.

We continuously invest in new technologies that improve customer convenience and operational efficiency, including digital directories, mobile payment integration, and data analytics systems that help us better understand and serve our diverse customer base.

Sustainability and Environmental Responsibility

As Malta's leading retail destination, The Point takes seriously our responsibility to implement sustainable business practices and contribute positively to the local environment. Our initiatives include energy-efficient lighting systems, comprehensive waste management and recycling programs, and partnerships with local organizations that support Malta's environmental and cultural preservation efforts.

Employees participate in sustainability initiatives that not only reduce our environmental impact but also demonstrate corporate social responsibility to our community and visitors. These programs provide opportunities for team members to contribute to meaningful environmental conservation efforts while developing skills in sustainability management.

Career Development and Professional Growth Opportunities

Comprehensive Training and Skill Development Programs

The Point invests significantly in employee development through comprehensive training programs that cover customer service excellence, retail operations, safety procedures, and leadership skills. Our training approach combines hands-on experience with formal instruction, ensuring team members develop both practical skills and theoretical knowledge that serves them throughout their careers.

We offer specialized training in areas such as luxury retail service, visual merchandising, inventory management, conflict resolution, and multicultural customer service that reflects our diverse international clientele. Language training opportunities are available to help employees better serve our global customer base, enhancing both their professional value and career prospects.

Clear Advancement Pathways and Internal Promotion

Many of our current managers and department heads began their careers in entry-level positions at The Point, demonstrating our strong commitment to promoting from within and supporting employee career advancement. We provide clear career pathways that allow motivated employees to progress through various levels of responsibility, from sales associate to department supervisor to management roles.

Cross-training opportunities allow employees to gain experience in different departments and retail categories, broadening their skill sets and increasing their value within the organization. This approach benefits both individual career development and operational flexibility, ensuring we maintain high service standards across all areas of the mall.

Competitive Benefits and Work-Life Balance

We understand that attracting and retaining excellent employees requires comprehensive compensation packages that go beyond competitive wages. Our benefits include health insurance options, generous employee discounts throughout the mall, flexible scheduling that accommodates personal commitments, and performance-based incentives that reward excellence and dedication.

The Point recognizes the importance of work-life balance, especially in a retail environment that includes evening and weekend operations. We work collaboratively with our team members to create schedules that meet both business needs and personal commitments, fostering a positive work environment that supports long-term career satisfaction and personal well-being.

International Environment and Cultural Diversity

Working at The Point means being part of a truly international community that reflects Malta's position as a Mediterranean crossroads. Our customers include local residents, European tourists, cruise ship passengers, business travelers, and expatriates from around the world. This diversity creates a dynamic working environment where team members interact with people from dozens of different countries and cultures on a daily basis.

The experience of working in such a multicultural setting develops valuable skills in cross-cultural communication, adaptability, and global awareness that are increasingly important in today's interconnected world. These skills are highly transferable to other career opportunities and provide a strong foundation for professional growth in various industries, both within Malta and internationally.

Our team members often describe working at The Point as gaining international experience without leaving Malta, as they develop language skills, cultural sensitivity, and global business awareness that enhances their professional profiles and opens doors to future opportunities in the international marketplace.