Infinity Shopping Centre Job Opportunities in Luxembourg
I. Welcome to Infinity Shopping: A New Era of Retail in Luxembourg
Located in the prestigious Kirchberg district, the modern heart of Luxembourg City, Infinity Shopping represents the pinnacle of contemporary retail and lifestyle experiences. Opened in 2019, our centre is a striking architectural landmark, seamlessly integrated into a mixed-use complex that includes high-end residential apartments and modern office spaces. Infinity is more than just a shopping destination; it is a vibrant community hub designed to cater to the sophisticated tastes of local residents, international professionals, and discerning tourists. With over 6,500 m² of retail space, our centre features a curated selection of 22 premium brands, exquisite dining options, and essential services, all housed within a beautifully designed, light-filled environment.
Our philosophy is built on a foundation of excellence, community, and human connection. We believe that the true measure of our success lies not only in the quality of our stores but in the warmth and sincerity of the service we provide. We strive to create a welcoming atmosphere where every visitor feels valued and every employee is considered a vital partner in our mission. This commitment extends to our hiring practices. We actively seek out enthusiastic, dedicated individuals who are eager to grow with us, placing a strong emphasis on potential and passion over formal qualifications. At Infinity, we provide extensive training and a supportive framework to help our team members thrive, offering a unique opportunity to build a rewarding career in a dynamic and inspiring setting.
II. About the Developer: A Foundation of Excellence
Infinity Shopping is a flagship project developed by IMMOBEL Group, Luxembourg's leading real estate developer and a key player on the European stage. Founded in 1863, IMMOBEL has a rich history spanning over 160 years, marked by iconic and sustainable urban development projects across major European cities like Brussels, Paris, and of course, Luxembourg. The Infinity project is a perfect embodiment of this philosophy, combining retail, residential, and office spaces into a harmonious and dynamic ecosystem. By joining the team at Infinity, you are not just working for a shopping centre; you are becoming part of a project conceived by a developer renowned for its long-term vision, commitment to architectural excellence, and focus on creating sustainable value for the community. This heritage of quality and innovation is embedded in the daily operations of the centre, offering a stable and prestigious environment for your career to flourish. IMMOBEL is also deeply committed to sustainability, with a focus on creating BREEAM and WELL certified buildings that prioritize energy efficiency and the well-being of their occupants. Working at Infinity means contributing to a project that is not only commercially successful but also environmentally and socially responsible.
III. Why Build Your Career in Luxembourg?
Choosing a career at Infinity Shopping also means embracing the exceptional quality of life offered by the Grand Duchy of Luxembourg. This prosperous nation, a founding member of the European Union, stands as a global beacon of economic stability, safety, and multiculturalism.
A. Unmatched Economic Benefits
Luxembourg boasts the highest minimum wage in the European Union and one of the highest in the world. As of 2026, the social minimum wage for unskilled workers is approximately €2,570 per month, while skilled workers earn a minimum of around €3,085. This provides a strong financial foundation for a comfortable lifestyle. The country's robust and diversified economy, with a thriving financial sector and a growing retail market, ensures long-term job security and ample opportunities for career progression.
B. A Multicultural & Multilingual Hub
Working in Luxembourg means being part of a truly international community. Nearly half of the country's population consists of foreign nationals, and the workforce is further enriched by over 200,000 cross-border commuters from France, Belgium, and Germany. This diversity is reflected in the country's languages—Luxembourgish, French, and German are all official, and English is fluently spoken in most business and retail environments, making it incredibly easy for expatriates to integrate and communicate.
C. Exceptional Quality of Life & Free Public Transport
Luxembourg consistently ranks among the top countries in the world for safety, healthcare, and overall well-being. A standout feature is its pioneering decision to make all public transport—buses, trams, and trains—completely free for everyone across the entire country. This not only makes commuting to Infinity Shopping effortless but also encourages exploration of the nation's stunning castles, lush forests, and picturesque towns without any transportation costs.
D. The Heart of Europe
Situated at the crossroads of Europe, Luxembourg offers unparalleled travel opportunities. Cities like Paris, Brussels, and Cologne are just a short train ride away, making weekend trips easy and affordable. This central location is a significant lifestyle benefit for those who love to explore different cultures. Beyond its economic advantages, Luxembourg offers a rich cultural tapestry and stunning natural landscapes. The city itself is a UNESCO World Heritage site, where modern architecture coexists with ancient fortifications. Explore world-class museums like the MUDAM, enjoy international music festivals, or escape to the breathtaking Mullerthal Region, known as "Little Switzerland," for hiking and outdoor adventures. The country’s compact size and free transport make it easy to enjoy a high-quality work-life balance.
IV. Available Job Opportunities at Infinity Shopping
We are excited to announce a major recruitment drive and are seeking motivated individuals for a wide array of roles. We provide a comprehensive training program for all new hires, ensuring you have the skills and confidence to excel. We believe in nurturing talent and offer clear pathways for career advancement within our organization.
A. Retail & Sales Floor Operations
The soul of Infinity lies in its exclusive boutiques and stores. Our retail teams are brand ambassadors, responsible for creating an engaging and luxurious shopping experience. These roles are perfect for individuals with a passion for fashion, a flair for communication, and a dedication to customer satisfaction.
1. Retail Sales Associate
Description: As a Retail Sales Associate, you will be the primary point of contact for customers, providing them with an exceptional shopping experience. Your role is to assist customers with their needs, offer product knowledge, and drive sales within one of the many prestigious brands at Infinity.
Key Responsibilities:
Greet and engage with customers in a friendly and professional manner.
Assist customers by providing information on products, promotions, and store policies.
Operate the cash register, process payments, and handle returns and exchanges.
Maintain the cleanliness and organization of the sales floor, including fitting rooms and stock areas.
Contribute to achieving team and individual sales targets.
Requirements: A positive attitude and a genuine desire to help people. Strong communication and interpersonal skills. No formal experience is required, as full training will be provided.
2. Cashier
Description: The Cashier is a crucial role responsible for processing customer transactions accurately and efficiently. You will handle payments, issue receipts, and provide a final positive impression to our shoppers. This role requires a high level of integrity and attention to detail.
Key Responsibilities:
Accurately process sales transactions using our point-of-sale (POS) system.
Handle cash, credit card, and debit card payments with precision.
Bag or wrap purchases and provide customers with their receipts.
Answer customer inquiries and direct them to the appropriate department.
Balance the cash drawer at the beginning and end of each shift.
Requirements: Basic math skills and the ability to handle money responsibly. Trustworthiness and reliability are essential. Previous cash handling experience is a plus but not mandatory.
3. Shelf Stocker & Inventory Organizer
Description: This role is vital for ensuring our stores are well-stocked, organized, and visually appealing. You will be responsible for receiving, unpacking, and arranging merchandise on the sales floor and in the stockroom, ensuring products are always available for our customers.
Key Responsibilities:
Receive and process incoming shipments of merchandise.
Stock shelves, racks, and displays with new products in an organized manner.
Monitor inventory levels on the sales floor and replenish items as needed.
Ensure all products are correctly priced and labeled.
Maintain a clean and orderly stockroom to ensure efficient operations.
Requirements: Ability to lift and carry boxes. Good organizational skills and attention to detail. Ability to work efficiently both independently and as part of a team.
4. Visual Merchandising Assistant
Description: As a Visual Merchandising Assistant, you will help create the captivating displays and store layouts that attract customers and enhance their shopping experience. This is a creative role for someone with a good eye for design and a passion for fashion and retail.
Key Responsibilities:
Assist the visual merchandising team in setting up and maintaining window displays and in-store presentations.
Dress mannequins and arrange product displays according to company guidelines.
Ensure that all promotional signage and materials are correctly and attractively displayed.
Help maintain the overall visual standards of the store.
Collaborate with the sales team to integrate visual presentations with sales goals.
Requirements: A creative flair and an interest in visual design. Strong attention to detail. Ability to follow instructions and work effectively in a team.
5. Department Supervisor
Description: The Department Supervisor is a leadership role responsible for overseeing the daily operations of a specific department within a store. You will guide a team of sales associates, drive sales, and ensure that every customer receives outstanding service.
Key Responsibilities:
Lead, motivate, and coach a team of retail staff to achieve sales targets.
Manage daily departmental operations, including staff scheduling and task delegation.
Handle customer complaints and complex issues with professionalism.
Monitor inventory levels and coordinate with the stock team.
Ensure the department is visually appealing and compliant with company standards.
Requirements: Some previous experience in a retail or customer service role is preferred. Strong leadership and communication skills. A responsible and proactive attitude.
B. Customer & Guest Services
Our Guest Services team is dedicated to ensuring that every visitor's journey through Infinity is smooth, enjoyable, and memorable. These roles are for individuals who are naturally helpful, patient, and enjoy interacting with the public.
6. Customer Service Assistant
Description: As a Customer Service Assistant, you will be stationed at our information desks, acting as a friendly and knowledgeable resource for visitors. You will answer questions, provide directions, and offer assistance to ensure a seamless and positive experience for all guests.
Key Responsibilities:
Welcome guests to the shopping centre with a warm and friendly demeanor.
Provide information about store locations, centre amenities, and current events.
Assist with services such as gift card sales, stroller rentals, and lost and found inquiries.
Handle customer feedback and resolve minor issues in a calm and professional manner.
Maintain a tidy and well-stocked information desk.
Requirements: Excellent communication and interpersonal skills. A patient and helpful nature. Fluency in English is required; proficiency in French, German, or Luxembourgish is a significant advantage.
7. Information Desk Attendant
Description: This role is focused on being the central point of information for the entire shopping centre. You will be an expert on everything Infinity has to offer, from the latest sales to the best dining options, providing clear and helpful guidance to our visitors.
Key Responsibilities:
Maintain an in-depth knowledge of all stores, services, and facilities within the centre.
Distribute centre directories, maps, and promotional materials.
Assist with the booking of services and reservations for restaurants.
Manage the public announcement system for important messages.
Gather customer feedback to help improve centre services.
Requirements: A clear and pleasant speaking voice. Ability to multitask and remain calm under pressure. A proactive and resourceful approach to problem-solving.
C. Facilities & Maintenance
The Facilities and Maintenance team works behind the scenes to ensure that Infinity Shopping Centre is always a safe, clean, and welcoming environment. These roles are for hardworking and reliable individuals who take pride in their work.
8. Cleaner & Facilities Maintenance Worker
Description: This is a fundamental role responsible for maintaining the highest standards of cleanliness and hygiene throughout the shopping centre. Your work will directly impact the health, safety, and comfort of millions of visitors and employees each year.
Key Responsibilities:
Perform daily cleaning tasks in all public areas, including floors, restrooms, and food courts.
Follow a detailed cleaning schedule to ensure all areas are consistently maintained.
Operate and maintain cleaning equipment such as floor polishers and pressure washers.
Respond promptly to cleaning emergencies, such as spills or accidents.
Report any maintenance issues or safety hazards to the maintenance supervisor.
Requirements: A strong work ethic and physical stamina. Ability to work independently and follow instructions. A commitment to safety and cleanliness. No prior experience is necessary.
9. Maintenance Technician Assistant
Description: As an assistant to our skilled technicians, you will help with the general upkeep and repair of the centre's facilities. This is an excellent entry-level opportunity to learn a trade and develop practical skills in areas like plumbing, electrical work, and carpentry.
Key Responsibilities:
Assist with basic repairs, such as fixing leaky faucets, replacing light bulbs, and painting.
Help conduct routine inspections of building systems and equipment.
Transport tools, materials, and equipment to job sites within the centre.
Maintain a clean and organized workshop and storage area.
Follow all safety protocols and procedures under the guidance of senior technicians.
Requirements: A willingness to learn and a strong mechanical aptitude. Ability to perform physical tasks. A safety-conscious mindset.
D. Logistics & Stockroom Operations
Our logistics teams are the unsung heroes who manage the flow of goods into and out of the shopping centre. These roles are crucial for ensuring that our retailers have the products they need to serve our customers.
10. Warehouse & Stockroom Assistant
Description: The Warehouse Assistant plays a key role in the supply chain, responsible for organizing and managing inventory within the central stockrooms. You will ensure that products are stored safely and can be easily located for distribution to the various stores.
Key Responsibilities:
Receive, unload, and check incoming deliveries against invoices.
Organize and store products in the designated warehouse locations.
Assist in preparing and dispatching orders for different retail outlets.
Participate in regular inventory counts and stock-taking activities.
Maintain a clean, safe, and organized warehouse environment.
Requirements: Good physical condition and the ability to handle manual tasks. Strong organizational skills. A reliable and diligent work ethic.
11. Internal Delivery & Logistics Worker
Description: This role involves the efficient movement of documents, packages, and supplies between the various departments, offices, and retail stores within the vast Infinity complex. Your work ensures that internal operations run smoothly and without interruption.
Key Responsibilities:
Collect and deliver internal mail, parcels, and supplies on a fixed schedule.
Ensure timely and accurate delivery to the correct recipients.
Keep a precise log of all items transported and obtain signatures upon delivery.
Coordinate with different teams to manage delivery priorities.
Adhere to all safety procedures while navigating the service corridors of the centre.
Requirements: Good sense of direction and time management skills. A responsible and trustworthy character. Ability to walk or stand for extended periods.
12. Receiving Clerk
Description: The Receiving Clerk is responsible for the accurate and timely processing of all incoming shipments. You will be the first point of contact for delivery drivers and will play a critical role in ensuring our inventory records are correct from the very start.
Key Responsibilities:
Schedule and manage delivery appointments.
Inspect incoming shipments for damage and verify quantities against purchase orders.
Use handheld scanners to log new inventory into the warehouse management system.
Communicate any discrepancies or issues to the procurement department.
Maintain a clean and organized receiving dock.
Requirements: Strong attention to detail and accuracy. Basic computer skills. Ability to work in a fast-paced environment.
13. Inventory Control Assistant
Description: This role focuses on maintaining the accuracy of our inventory data through regular cycle counts and audits. You will investigate discrepancies and help implement procedures to reduce inventory shrinkage and improve overall stock accuracy.
Key Responsibilities:
Perform daily cycle counts in designated areas of the warehouse.
Investigate and resolve inventory discrepancies.
Assist in the planning and execution of full physical inventory counts.
Generate reports on inventory accuracy and shrinkage.
Work with the warehouse team to improve inventory control processes.
Requirements: Analytical mindset with good problem-solving skills. Experience with inventory systems is a plus. High level of accuracy and attention to detail.
E. Food & Beverage Services
The dining experience at Infinity is a major attraction. Our Food & Beverage teams work in a variety of settings, from bustling food courts to elegant cafes, providing delicious food and excellent service to our hungry shoppers.
14. Kitchen Assistant / Food Prep Worker
Description: As a Kitchen Assistant, you will support the chefs and cooks in our food outlets by helping with food preparation, cooking, and kitchen sanitation. This is a great starting point for anyone interested in a culinary career.
Key Responsibilities:
Wash, peel, and chop vegetables and other ingredients.
Assist with basic cooking tasks under the supervision of a chef.
Keep the kitchen clean and sanitized, including washing dishes and equipment.
Ensure that all food safety and hygiene standards are strictly followed.
Help with receiving and storing food supplies.
Requirements: A passion for food and a willingness to learn. Ability to work in a fast-paced environment. A high standard of personal hygiene.
15. Cafe & Food Court Attendant
Description: This role involves serving customers in our cafes and food court, taking orders, serving food and beverages, and maintaining a clean and inviting dining area. You will be a key part of creating a pleasant dining experience for our guests.
Key Responsibilities:
Take customer orders and process payments accurately.
Serve food and drinks in a timely and friendly manner.
Clear and clean tables to ensure a quick turnover for new guests.
Restock condiments, napkins, and other supplies.
Answer customer questions about menu items.
Requirements: A friendly and outgoing personality. Ability to work efficiently in a busy environment. Good communication skills.
F. Security & Safety
The safety and security of our visitors and staff are our top priorities. Our security team is a visible presence, providing reassurance and assistance while ensuring a safe environment for everyone.
16. Security Officer (Unarmed)
Description: As a Security Officer, you will patrol the shopping centre, monitor surveillance equipment, and respond to incidents. Your role is to deter crime, enforce centre rules, and provide assistance to those in need.
Key Responsibilities:
Conduct regular foot patrols of the interior and exterior of the shopping centre.
Monitor CCTV cameras to identify and respond to potential security threats.
Provide a visible security presence to deter inappropriate or illegal activities.
Respond to alarms and investigate disturbances.
Write detailed reports on all incidents and observations.
Requirements: A calm and authoritative demeanor. Strong observational skills. Ability to handle stressful situations professionally. Must pass a background check.
17. Parking Attendant
Description: The Parking Attendant manages the flow of traffic in our parking facilities, assists customers with parking, and ensures the safety and security of the parking areas. You are often the first and last point of contact for our visitors.
Key Responsibilities:
Direct drivers to available parking spaces to ensure efficient traffic flow.
Assist customers who have lost their vehicles or are experiencing car trouble.
Patrol the parking garage to deter theft and vandalism.
Operate parking equipment and assist customers with payment.
Report any safety hazards or suspicious activity to the security control room.
Requirements: A helpful and courteous attitude. Ability to work outdoors in various weather conditions. Good communication skills.
G. Administrative & Office Support
Our administrative team provides the essential support that enables all other departments to function smoothly. These roles are for organized and detail-oriented individuals who excel at multitasking.
18. Receptionist / Office Assistant
Description: As the first point of contact for our corporate offices, the Receptionist provides a professional and welcoming experience for visitors and callers. You will also perform a variety of administrative tasks to support the office management team.
Key Responsibilities:
Answer and direct incoming phone calls in a professional manner.
Greet visitors and notify the appropriate personnel of their arrival.
Manage incoming and outgoing mail and deliveries.
Assist with scheduling meetings and booking conference rooms.
Perform general administrative duties such as filing, photocopying, and data entry.
Requirements: Excellent verbal and written communication skills. A professional appearance and demeanor. Proficiency in Microsoft Office is an advantage.
19. Data Entry Clerk
Description: The Data Entry Clerk is responsible for accurately and efficiently inputting large volumes of data into our systems. This role is critical for maintaining the integrity of our business data, from sales figures to employee records.
Key Responsibilities:
Enter data from various sources into the company database.
Verify the accuracy of data by comparing it to source documents.
Update existing data and delete outdated information.
Generate reports and retrieve data for other departments as needed.
Maintain confidentiality of sensitive information.
Requirements: Fast and accurate typing skills. High level of attention to detail. Familiarity with spreadsheets and online forms.
H. Marketing & Events
The Marketing and Events team is responsible for creating the exciting promotions and events that draw crowds to Infinity and create a buzz throughout the city.
20. Marketing & Events Assistant
Description: This is a support role for our busy marketing team. You will assist with the coordination and execution of marketing campaigns, promotions, and special events held at the shopping centre.
Key Responsibilities:
Assist in the setup and breakdown of event spaces.
Distribute promotional materials such as flyers and posters throughout the centre.
Help manage social media accounts by posting updates and responding to comments.
Coordinate with retailers to gather information for marketing campaigns.
Provide on-site support during events to ensure they run smoothly.
Requirements: An enthusiastic and energetic personality. Good organizational and time-management skills. An interest in marketing and events.
I. Beauty, Health & Wellness
For those passionate about cosmetics, skincare, and well-being, our health and beauty retailers offer a chance to share your expertise and help customers look and feel their best.
21. Beauty Advisor / Skincare Consultant
Description: As a Beauty Advisor, you will provide personalized consultations to customers, recommending skincare, makeup, and fragrance products that suit their needs. This role requires a deep passion for the beauty industry and a desire to help others.
Key Responsibilities:
Conduct one-on-one consultations and product demonstrations.
Stay up-to-date with the latest beauty trends, products, and application techniques.
Build and maintain a loyal client base through excellent service.
Assist with inventory management and maintaining tester units.
Requirements: Previous experience in beauty retail or a related field is highly desirable. Strong knowledge of skincare and makeup. Excellent communication skills.
22. Pharmacy or Health Store Assistant
Description: Working in one of our health-focused stores, you will assist customers with over-the-counter products, vitamins, and supplements. This role requires a responsible attitude and a commitment to providing accurate information.
Key Responsibilities:
Assist customers in finding appropriate health and wellness products.
Provide basic information on product usage and benefits, under the guidance of a pharmacist.
Handle sales transactions and manage stock levels.
Maintain a clean, organized, and professional store environment.
Requirements: An interest in health and wellness. Strong attention to detail and a high level of discretion. Previous pharmacy or health store experience is a plus.
J. Specialty Retail & Services
Infinity is home to a diverse range of specialty stores, from bookstores to electronics retailers. These roles offer a chance to work in a field you are passionate about.
23. Bookstore Assistant
Description: For the avid reader, this role involves helping customers discover new books, managing inventory, and creating a welcoming atmosphere for book lovers. You will be surrounded by literature and share your passion with others.
Key Responsibilities:
Recommend books and authors to customers based on their interests.
Organize shelves and create attractive book displays.
Process special orders for customers.
Assist with author events and book signings.
Requirements: A genuine love for books and reading. Good knowledge of different genres. Excellent customer service skills.
24. Electronics & Technology Sales Advisor
Description: In this role, you will help customers navigate the world of technology, from smartphones to laptops. You will explain complex features in simple terms and help customers find the right tech to fit their lifestyle.
Key Responsibilities:
Demonstrate product features and benefits to customers.
Stay informed about the latest technological advancements.
Assist with device setup and troubleshooting.
Process sales and manage financing or service plans.
Requirements: A strong interest in and understanding of consumer electronics. Ability to explain technical concepts clearly. Previous tech sales experience is an advantage.
25. Children's Play Area Attendant
Description: You will be responsible for supervising the children's play area, ensuring a safe and fun environment for our youngest visitors. This role is perfect for someone who is patient, energetic, and enjoys working with children.
Key Responsibilities:
Monitor children to ensure they are playing safely.
Engage with children in games and activities.
Maintain the cleanliness and hygiene of the play area and equipment.
Communicate with parents and enforce play area rules.
Requirements: Experience working with children (e.g., babysitting, camp counselor) is highly desirable. A patient and responsible personality. First aid certification is a plus.
26. IT Helpdesk Support
Description: As an IT Helpdesk Support technician, you will be the first line of support for all technical issues within the shopping centre's management offices and for systems used by our retailers. You will troubleshoot hardware, software, and network problems.
Key Responsibilities:
Respond to IT support tickets from employees and tenants.
Install, configure, and troubleshoot computer hardware and software.
Assist with user account management and password resets.
Provide basic training to users on new systems or applications.
Requirements: A strong interest in technology and problem-solving. Basic knowledge of computer operating systems and networks. Customer service-oriented attitude.
27. HR Assistant
Description: Working within the central management team, the HR Assistant will support the Human Resources department with administrative tasks related to recruitment, onboarding, and employee records management.
Key Responsibilities:
Assist in posting job advertisements and screening initial applications.
Schedule interviews and communicate with candidates.
Prepare onboarding materials for new hires.
Maintain and update employee files and HR databases.
Requirements: High level of discretion and confidentiality. Strong organizational and administrative skills. An interest in a career in Human Resources.
28. Logistics Coordinator Assistant
Description: This role supports the logistics team in coordinating the complex flow of goods throughout the centre. You will help schedule deliveries, track shipments, and ensure communication between suppliers, retailers, and the warehouse team is seamless.
Key Responsibilities:
Communicate with delivery companies to schedule and confirm arrival times.
Track incoming and outgoing shipments using logistics software.
Prepare and process shipping and receiving documentation.
Act as a liaison between the warehouse team and retail store managers.
Requirements: Excellent communication and coordination skills. Ability to work in a fast-paced, dynamic environment. Proficiency with basic computer software (email, spreadsheets).
V. General Requirements for All Positions
While specific roles have unique requirements, we look for the following qualities in all our candidates:
Strong Work Ethic: A commitment to performing your duties to the best of your ability.
Positive Attitude: A friendly, approachable, and optimistic demeanor.
Team Player: The ability to work collaboratively and support your colleagues.
Reliability: Punctuality and a dependable attendance record.
Flexibility: Willingness to work varied shifts, including evenings, weekends, and holidays, as the retail environment requires.
Language Skills: While not always mandatory, proficiency in English, French, German, or Luxembourgish is a strong asset in our multicultural environment.
VI. Training & Development: Investing in You
We believe that our employees are our greatest asset. That's why we have a robust training and development program designed to help you grow, both personally and professionally. Our commitment begins on your first day.
Onboarding Program: Every new hire goes through a comprehensive onboarding process to familiarize you with our culture, standards, and the specifics of your role.
Skills Training: We provide continuous on-the-job training, from customer service excellence and sales techniques for our retail staff to safety protocols and technical skills for our facilities teams.
Leadership Development: We are passionate about promoting from within. High-potential employees are identified and enrolled in leadership training programs to prepare them for future supervisory and management roles.
Language Courses: In a multilingual country like Luxembourg, communication is key. We offer support for employees wishing to take language courses to improve their French, German, or Luxembourgish, further enhancing their skills and integration.
VII. What We Offer: More Than Just a Job
Joining the team at Infinity Shopping Centre comes with a range of benefits designed to support your well-being and professional growth:
Competitive Salary: We offer salaries that meet or exceed Luxembourg’s generous minimum wage, ensuring you are fairly compensated for your hard work.
Comprehensive Training: No experience? No problem. We provide extensive on-the-job training for all roles to equip you with the skills you need to succeed.
Career Growth: We are committed to promoting from within. We provide clear pathways for advancement and support your long-term career aspirations.
Employee Discounts: Enjoy attractive discounts at many of the stores and restaurants within the shopping centre.
Supportive Environment: Become part of a diverse and inclusive team where you are valued, respected, and supported.
Health & Social Security: As a full-time employee in Luxembourg, you will be covered by the country’s excellent public health insurance (CNS) and social security system.
Our Brands: Infinity is proud to host a curated selection of leading international and local brands. Working here gives you exposure to the operational excellence of retailers like [Example Brand 1], the culinary creativity of restaurants such as [Example Restaurant 1], and the essential services provided by partners like [Example Service 1]. This diverse ecosystem provides a rich learning environment, allowing you to gain insights into various facets of the modern retail and service industries.
VIII. Our Culture: The Infinity Team Spirit
We believe that a positive and collaborative work environment is the key to our success. At Infinity, you are not just an employee; you are part of a community. We foster a culture of mutual respect, open communication, and teamwork.
Team Events: We regularly organize team-building activities, seasonal parties, and social gatherings to help build strong relationships between colleagues across different stores and departments.
Employee Recognition: We celebrate success. Our "Infinity Star" program recognizes employees who go above and beyond in providing exceptional service or demonstrating our core values.
Open Communication: We maintain an open-door policy. Regular team meetings and feedback sessions ensure that every voice is heard and that everyone has the opportunity to contribute ideas for improvement.
IX. A Day in the Life at Infinity
Scenario 4: The IT Helpdesk Technician. Your day starts by reviewing the support ticket queue. The first ticket is from a retail store whose POS system is offline. You walk over to the store, quickly diagnose a loose network cable, and get them back up and running in minutes. Later, you help a new office employee set up their workstation and provide a quick tutorial on the company's software. Your problem-solving skills keep the entire centre's operations running smoothly.
Scenario 2: The Security Officer. Your day begins with a check-in at the security control room, reviewing the log from the previous shift. You then start your patrol, a visible and reassuring presence for shoppers. You might help a lost child find their parents, assist a driver in the car park, and monitor CCTV for any unusual activity. Your calm professionalism ensures that everyone feels safe and secure.
Scenario 3: The Visual Merchandising Assistant. You arrive before the store opens, coffee in hand, ready to bring a creative concept to life. You work with the lead merchandiser to dress the new window display, carefully positioning mannequins and props. Later, you update an in-store display to highlight a new promotion, ensuring every product looks its absolute best. Your work directly influences the customer's first impression and shopping journey.
Imagine starting your day with a team briefing, where you and your colleagues discuss the day’s goals and promotions. As a Retail Sales Associate, you might spend your morning helping a tourist find the perfect souvenir, your afternoon restocking a popular item, and your evening assisting with a store-wide sale. As a Cleaner, your day is a steady rhythm of ensuring every corner of the centre sparkles, from the main atrium to the quietest corridors, taking pride in creating a pristine environment. As a Kitchen Assistant, you are in the heart of the action, chopping fresh ingredients for the lunch rush and learning new culinary techniques from experienced chefs. No matter the role, every day at Infinity is dynamic, interactive, and offers the satisfaction of contributing to a world-class experience.
X. A Practical Guide to Working in Luxembourg
Relocating for a new job can be a significant undertaking. To help you, here is some practical information about living and working in the Grand Duchy.
A. Finding Accommodation
The housing market in Luxembourg City is competitive. It is advisable to start your search early. Websites like atHome.lu and Immotop.lu are popular platforms for finding apartments to rent. Expect to pay a deposit equivalent to 2-3 months' rent. Many new arrivals initially opt for temporary furnished apartments while they search for a long-term home.
B. Transportation
One of the most remarkable benefits of living in Luxembourg is that all public transport—buses, trams, and trains—is completely free to use nationwide for everyone. The country has an extensive and efficient network, making it easy to commute to Infinity Shopping Centre and explore the country without needing a car.
C. Healthcare System (CNS)
All employees in Luxembourg are required to be registered with the Caisse Nationale de Santé (CNS), the national health insurance fund. Contributions are automatically deducted from your salary. The CNS covers a significant portion of medical costs, including doctor's visits, hospital stays, and prescription medications. You will receive a social security card (matricule) which you must present at medical appointments.
D. Banking
Opening a bank account is a straightforward process. Major banks in Luxembourg include BCEE (Spuerkeess), BGL BNP Paribas, and ING. You will typically need your ID or passport, proof of address, and an employment contract. Having a local bank account is essential for receiving your salary.
E. Taxes and Social Security
Luxembourg has a progressive tax system. Income tax and social security contributions are automatically deducted from your monthly salary. Your social security contributions cover health insurance, pension plans, and unemployment benefits, providing a strong social safety net.
XI. Frequently Asked Questions (FAQ)
Q7: What is the probationary period for new employees?
In Luxembourg, the standard probationary period can range from two weeks to six months, depending on the role and the employment contract. During this time, both the employee and the employer can assess if the role is a good fit. We provide extra support and regular check-ins during this period to ensure you feel confident and settled in your new position.
Q8: What are the typical working hours?
A standard full-time work week in Luxembourg is 40 hours. For retail positions, this typically includes shift work, with schedules covering evenings, weekends, and public holidays. Schedules are usually provided several weeks in advance to allow for personal planning. Part-time hours are also widely available and can be flexible.
Q1: What is the primary language used at work?
While Luxembourg has three official languages (French, German, Luxembourgish), English is widely used as the business language in many departments at Infinity, especially in customer-facing roles. We are a multicultural workplace and value linguistic diversity. Proficiency in any of these languages is a strong asset.
Q2: Are there opportunities for part-time work?
Yes, many of our retail and food and beverage partners offer flexible part-time positions. This is ideal for students or those looking to supplement their income. Please specify your availability when you apply.
Q3: What is the dress code?
The dress code varies by role. For retail and guest service positions, a professional appearance is required, and a uniform may be provided. For behind-the-scenes roles like maintenance and logistics, the focus is on safety and comfort, with appropriate personal protective equipment (PPE) provided.
Q4: How does the public transport system work?
It's simple and free! You can hop on any bus, tram, or train anywhere in the country without a ticket. The network is modern, reliable, and extensive, making it the best way to get around.
Q5: What is the cost of living like?
While Luxembourg has a high cost of living, particularly for housing, this is offset by having the highest minimum wage in the world. Groceries, dining out, and other expenses are comparable to other major Western European cities. Careful budgeting is recommended, but a comfortable lifestyle is very achievable.
Q6: Can you assist with work permits for non-EU citizens?
For certain specialized roles or in cases of labor shortages, our partner companies may be able to sponsor a work permit for highly qualified third-country nationals. However, for most of the entry-level positions listed, applicants are generally expected to already have the legal right to work in the EU. We recommend checking the official government portal, Guichet.lu, for the most current immigration requirements.
XII. Application Process and Tips
We have streamlined our application process to make it as simple and accessible as possible. We want to get to know you as a person, not just a list of qualifications on paper.
A. How to Prepare Your Application
1. Update Your CV: Even if you don't have formal work experience, your CV can highlight your skills. Include any volunteer work, personal projects, or informal experience that shows your reliability and willingness to learn. Be sure to include your contact information, language skills, and availability.
2. Write a Simple Cover Letter: In a few short paragraphs, tell us why you want to work at Infinity Shopping Centre. What interests you about the role? What makes you a good fit for our team? Let your personality shine through.
3. Submit Your Application: Attach your CV and cover letter in an email and send it to the address provided below. Use a clear subject line, such as "Application for [Position Name]".
B. What to Expect After Applying
Our HR team reviews every application. If your profile matches our needs, we will contact you to schedule a brief initial interview, which may be conducted over the phone or in person. The interview process is designed to be a two-way conversation. It’s a chance for us to learn about you and for you to learn about us. We value authenticity, so our best advice is to simply be yourself.
XIII. A Commitment to Sustainability and Community
Working at Infinity Shopping, a project by IMMOBEL, means being part of an organization that takes its environmental and social responsibilities seriously. Our commitment is woven into the fabric of our operations.
Environmental Stewardship: The Infinity building is designed with sustainability at its core, achieving a BREEAM "Excellent" rating for its environmental performance. This includes features like high-efficiency heating and cooling systems, rainwater harvesting for sanitary facilities, and the use of sustainable construction materials. Our daily operations continue this focus, with comprehensive recycling programs for all tenants, waste reduction initiatives, and energy conservation policies. We actively encourage the use of Luxembourg’s free public transport system, with a major tram stop located directly in front of the centre, reducing the carbon footprint of our visitors and employees.
Community Engagement: We believe in being a good neighbor and an active participant in the Kirchberg community and beyond. Infinity Shopping regularly hosts and sponsors local cultural events, charity fundraisers, and community workshops. We partner with local schools and organizations to provide opportunities and support. By fostering a vibrant public space, we aim to be more than just a place to shop; we are a place for the community to gather, connect, and thrive. Our employees are encouraged to participate in these initiatives, offering a chance to give back and make a tangible difference.
XIV. Join a Winning Team: Awards and Recognition
The excellence of the Infinity project has not gone unnoticed. The development has received prestigious accolades, including the "Best Mixed-Use Project" award at the 2020 MIPIM Awards, a globally renowned real estate competition. This recognition is a testament to the project's innovative design, successful integration into the urban fabric, and overall quality. By joining our team, you become part of an award-winning environment recognized for its leadership and excellence in the European real estate and retail sectors. This commitment to quality permeates every aspect of our operations, creating a sense of pride and accomplishment among our team members.
XV. Final Words: Your Invitation to Excellence
This is more than a job advertisement; it is an invitation to become part of something special. It is a chance to build a career in a country renowned for its quality of life, within a project recognized for its architectural and commercial excellence, and for a company that invests in its people. Whether you are a seasoned professional or just starting your career journey, Infinity Shopping offers a platform for you to learn, grow, and succeed. We are building a team that reflects the diversity and dynamism of Luxembourg itself, and we believe that every individual brings a unique perspective and value. If you are ready to embrace a new challenge, to dedicate yourself to excellence, and to grow with us, we encourage you to apply. Your future at the heart of Europe awaits.
XVI. How to Apply
If you believe you have the passion and dedication to join our team, we invite you to take the next step. We value personality and potential over formal qualifications. Please send your CV and a brief cover letter explaining your interest to the following email address:
Email: recrutement@rijkzwaan.fr
In your email, please indicate which position(s) you are most interested in. We review every application carefully and are excited to learn more about you. Join us at Infinity Shopping Centre and start your journey in one of Europe’s most dynamic and rewarding work environments. Your future starts here!
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