Kormi Hervo - Warsaw (Arkadia Mall)
Join the Premier Retail Destination in Central Europe
Kormi Hervo is proud to announce a major recruitment initiative for Westfield Arkadia in Warsaw, Poland. As the largest and most prestigious shopping center in the country, Arkadia represents the pinnacle of retail, entertainment, and lifestyle. We are seeking ambitious, skilled, and customer-oriented professionals to fill 35 diverse roles ranging from management and IT to hospitality and facility maintenance. This is your opportunity to build a career in a dynamic, high-traffic environment that sets the standard for excellence in Europe.
About Warsaw - A City of Resilience and Growth
The Modern Heart of Poland
Warsaw is a city that defies expectations. Blending rich history with cutting-edge modernity, it stands as a thriving economic hub in Central Europe. Known for its skyscrapers, green spaces, and vibrant cultural scene, Warsaw attracts international business and tourism alike. Working in Warsaw means being part of a rapidly growing economy with a high standard of living and endless opportunities for professional development.
About Arkadia Mall - An Architectural Icon
More Than Just Shopping
Located at the Radosława Roundabout, Arkadia covers a staggering 287,000 square meters. It is a masterpiece of modern architecture, featuring glass roofs that flood the space with natural light and corridors designed to mimic traditional city streets. With over 200 flagship stores, 15 cinema screens, and a vast dining district, it welcomes approximately 20 million visitors annually. Kormi Hervo invites you to become part of the team that keeps this city-within-a-city running smoothly.
Comprehensive Career Opportunities
We are recruiting for 35 distinct positions organized into key operational sectors. We welcome applicants with various levels of experience.
Management & Administration
Store & Department Management
Roles: Store Managers, Department Managers, Administrative Assistants, HR Specialists, Legal Affairs Specialists.
Overview: Overseeing daily operations, managing staff rosters, ensuring compliance with labor laws, and handling administrative workflows to support the mall's ecosystem.
Finance & Strategy
Roles: Accountants, Data Analysts, Data Entry Clerks.
Overview: Managing financial records, analyzing sales data to drive strategy, and ensuring accurate data entry for inventory and sales systems.
Retail, Sales & Customer Service
Frontline Sales & Support
Roles: Sales Associates, Receptionists, Customer Service Officers, Customer Care Assistants.
Overview: acting as the primary point of contact for visitors, processing sales, handling inquiries at information desks, and resolving customer issues with professionalism.
Marketing & Digital Commerce
Roles: Marketing & Advertising Specialists, E-commerce Managers, E-store Service Staff, PR Officers.
Overview: Developing advertising campaigns, managing online presence, bridging the gap between physical and digital retail, and maintaining the mall's public image.
Hospitality, Food & Leisure
Culinary & Service Team
Roles: Chefs & Cooks, Kitchen Assistants, Baristas, Cinema Ticket Agents.
Overview: Preparing high-quality meals, serving specialty coffee, assisting in busy kitchens, and managing ticketing operations for the cinema complex.
Entertainment & Fitness
Roles: Kids' Area Supervisors, Fitness Trainers.
Overview: Supervising children in play zones to ensure safety and fun, and conducting fitness sessions in the mall's sports facilities.
Logistics, Facilities & Security
Operations & Maintenance
Roles: Warehouse Supervisors, Logistics Officers, Shipping Coordinators, Building Maintenance Technicians, Electricians.
Overview: Managing stock flow, coordinating deliveries, maintaining electrical systems, and ensuring the building's infrastructure functions perfectly.
Cleaning & Security
Roles: Cleaning & Maintenance Supervisors, Corridor Cleaning Experts, Security Guards, Parking Supervisors.
Overview: Maintaining impeccable hygiene standards across the mall, ensuring visitor safety, monitoring surveillance, and managing parking facilities.
Specialized Technical Roles
Technology & Design
Roles: IT Experts, Software Developers, Interior Designers, Quality Supervisors.
Overview: Maintaining the mall's IT infrastructure, developing internal software solutions, designing store layouts, and auditing service quality standards.
Requirements and Core Competencies
General Qualifications
- Teamwork: Ability to collaborate effectively within large, cross-functional teams to achieve targets.
- Communication: Excellent verbal communication skills for interacting with customers and colleagues (Polish/English).
- Adaptability: Flexibility to work in a dynamic environment with shifting priorities.
- Reliability: Commitment to work schedules, including weekends and shifts as required by retail hours.
- Professionalism: Adherence to the high ethical and professional standards of Arkadia Mall.
Duties and Obligations
- Delivering exceptional customer service to meet the needs of over 20 million annual visitors.
- Enhancing visitor satisfaction through proactive assistance and problem-solving.
- Strictly following general safety, hygiene, and security protocols.
- Upholding the reputation of the mall as a premier leisure and commercial destination.
- Contributing to team goals and continuous performance improvement.
Application Process
How to Apply
If you are looking for a rewarding career and aspire to work in a stimulating environment that offers vast opportunities for professional growth, joining the Arkadia Mall team is the ideal step. We are proud to offer a workplace that encourages creativity and excellence.
Please send your CV to: mudassir.k@emonics.com
Application Guidelines:
- Please specify the Job Title you are applying for in the email subject line.
- Include a brief cover letter highlighting your relevant skills and experience.
Join Kormi Hervo today and become part of a professional team dedicated to delivering the best experience for visitors and customers at Warsaw's Arkadia Mall!


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