kormi hervo Career Opportunities at Mall of Berlin
Be Part of the Legend at Leipziger Platz
kormi hervo is proud to initiate a comprehensive recruitment drive for the prestigious Mall of Berlin. Located at the historic Leipziger Platz, right in the beating heart of Germany's capital, this shopping center is a monument to modern retail and lifestyle. We are currently seeking 20 motivated individuals to join a diverse team dedicated to providing an unparalleled visitor experience. Whether you are looking to start your career, find a stable job in a dynamic environment, or contribute your skills to a major urban landmark, the Mall of Berlin offers a world of opportunity.
About Berlin - The City of Freedom
A Global Cultural Metropolis
Berlin is more than just the capital of Germany; it is a city that reinvents itself every day. Known for its rich history, vibrant art scene, and legendary nightlife, Berlin attracts millions of visitors and new residents annually. It is a melting pot of cultures, offering a tolerant and open-minded atmosphere where creativity thrives. From the remnants of the Berlin Wall to the futuristic architecture of Potsdamer Platz, the city is a living museum and a hub of innovation.
Economically, Berlin is a powerhouse of the service and tech industries. For job seekers, it offers a robust labor market with opportunities ranging from startups to traditional sectors. The city boasts an excellent public transport system (BVG), making it easy to commute from any district. Working in Berlin means being part of a city that never sleeps, where work-life balance is respected, and diversity is celebrated.
About Mall of Berlin
Shopping Redefined
Opened in 2014, the Mall of Berlin (LP12) is one of Germany's largest and most sophisticated shopping centers. With over 270 shops, a sprawling Food Court, and direct views of the Bundesrat, it is a prime destination for both locals and tourists. The architecture pays homage to the historic Wertheim department store, combining classic elegance with modern amenities.
The Mall of Berlin is not just about shopping; it is an experience. It hosts regular events, fashion shows, and cultural exhibitions, making it a lively community space. The management is committed to maintaining high standards of service, cleanliness, and security. Joining the team here means working in a premium environment where excellence is the norm, and every employee plays a crucial role in maintaining the mall's prestigious reputation.
Job Details
- Employer: Mall of Berlin (Recruitment via kormi hervo)
- Location: Leipziger Platz, Berlin, Germany
- Industry: Retail, Services, Facility Management
- Job Type: Full-time / Part-time / Shift Work
- Salary: Competitive (Based on role and experience)
- Working Hours: Flexible shifts (Including weekends)
- Target Audience: All Genders
- Experience: 0-8 Years (Training provided for entry-level roles)
- Education: High School Diploma (Minimum)
Available Positions
We are recruiting for 20 diverse positions. These roles cater to various skill sets and offer a chance to work in different departments within the mall ecosystem.
Customer Service and Guest Relations
1. Valet Parking Attendant
Role Overview: Providing a VIP experience for guests arriving by car. You will manage the drop-off zone, park vehicles safely, and retrieve them upon guest departure.
- Greeting guests at the main entrance with professionalism.
- Driving and parking luxury vehicles in designated areas.
- Managing car keys securely and issuing tickets.
2. Mall Guide / Direction Officer
Role Overview: A mobile customer service role. You will roam the mall to assist confused or lost visitors, ensuring they find their desired stores or facilities.
- Providing directions to shops, restrooms, and exits.
- Assisting elderly or disabled guests with mobility.
- Reporting any maintenance issues spotted during patrols.
3. Info Center Employee
Role Overview: Stationed at the central information desk, you are the primary source of information for all mall-related queries.
- Answering questions about store locations and opening hours.
- Selling gift cards and managing the loyalty program.
- Handling lost and found items and visitor complaints.
4. Call Center Agent
Role Overview: Handling external communications for the mall management. You will answer phone and email inquiries from customers and tenants.
- Responding to general inquiries via phone and email.
- Redirecting calls to appropriate administrative departments.
- Managing the booking schedule for mall services.
Retail and Sales Support
5. Product Promoter
Role Overview: Working at pop-up stands or promotional booths. You will engage with passersby to introduce new products or seasonal offers.
- Distributing flyers, samples, or coupons.
- Demonstrating product features to potential customers.
- Collecting customer feedback or survey data.
6. Clothing Arrangement Assistant
Role Overview: Supporting fashion retailers by maintaining order on the sales floor. You ensure clothes are folded, hung, and organized correctly.
- Re-hanging items left in fitting rooms.
- Organizing racks by size and color.
- Ensuring the shop floor looks tidy and visually appealing.
7. Gift Sales Assistant
Role Overview: Specializing in the sale of souvenirs, gift items, and seasonal decorations, often during holiday periods.
- Assisting customers in selecting the perfect gift.
- Offering gift-wrapping services.
- Processing cash and card transactions.
8. Assistant Bookseller
Role Overview: Supporting bookstore operations. You will help customers find specific titles and maintain the categorization of shelves.
- Stocking shelves with new arrivals and bestsellers.
- Assisting with inventory checks.
- Recommending books based on customer preferences.
9. Beauty Section Employee
Role Overview: Working in cosmetics or perfume departments. You will assist customers with product testing and advice.
- Keeping testers clean and available.
- Advising on skincare and makeup products.
- Restocking shelves and monitoring expiration dates.
Food and Beverage
10. Snack Preparation Worker
Role Overview: Working in fast-food kiosks or snack bars. You will prepare simple food items like sandwiches, pretzels, or juices.
- Assembling food orders quickly and hygienically.
- Operating heating or blending equipment.
- Serving customers over the counter.
11. Food Service Assistant
Role Overview: Supporting the food court operations. You will help clear tables, manage tray stations, and assist cleaning staff.
- Collecting used trays and dishes from dining areas.
- Wiping down tables and chairs between customers.
- Ensuring waste bins are not overflowing.
Facilities, Hygiene, and Logistics
12. Hygiene Quality Monitor
Role Overview: Supervising the cleanliness standards across the mall. You ensure cleaning staff are performing duties effectively.
- Conducting regular checks of restrooms and common areas.
- Reporting maintenance issues or cleaning deficiencies.
- Ensuring soap and paper dispensers are refilled.
13. Waste Sorting Worker
Role Overview: Managing the mall's recycling center. You ensure waste is separated correctly according to German regulations.
- Sorting cardboard, plastic, and general waste.
- Operating waste compactors (training provided).
- Keeping the loading dock area clean.
14. Parcel Distribution Officer
Role Overview: Managing internal logistics. You receive packages for tenants and distribute them to the respective stores.
- Logging incoming courier deliveries.
- Delivering parcels to shops using a trolley.
- Obtaining signatures for proof of delivery.
15. Transport Coordinator
Role Overview: Coordinating the arrival and departure of delivery trucks at the loading bay to prevent congestion.
- Scheduling delivery slots for suppliers.
- Directing drivers to correct bays.
- Ensuring safety protocols are followed in the loading area.
Entertainment, Events, and Security
16. Night Security Monitor
Role Overview: Ensuring the safety of the premises after hours. You will patrol the mall and monitor CCTV feeds.
- Patrolling corridors and checking secure areas.
- Monitoring surveillance cameras for suspicious activity.
- Reporting any security breaches immediately.
17. Arcade Machine Operator
Role Overview: Managing the entertainment zone or children's rides. You ensure machines are working and assist customers.
- Assisting customers with token exchange or card swipes.
- Ensuring safe use of equipment.
- Reporting technical faults for repair.
18. Emergency Services Worker
Role Overview: Part of the safety team, trained to handle first aid and assist during evacuations or medical incidents.
- Responding to medical emergencies within the mall.
- Administering basic first aid until paramedics arrive.
- Assisting with crowd control during alarms.
19. Stage Setup Technician
Role Overview: Assisting with the physical setup of events, fashion shows, or holiday displays in the atrium.
- Setting up chairs, stages, and sound equipment.
- Dismantling setups after events conclude.
- Moving heavy props and decorations safely.
20. Children's Activity Guide
Role Overview: Supervising play areas or hosting kids' workshops. You ensure children are safe and entertained.
- Organizing games and craft activities.
- Ensuring play equipment is used correctly.
- Interacting with parents and children in a friendly manner.
Requirements and Qualifications
At Mall of Berlin, we hire for attitude and train for skill. While requirements vary by role, we generally look for:
Essential Skills
- Communication: Ability to communicate effectively. German skills are highly valued, but English is acceptable for many support roles.
- Reliability: Punctuality and a commitment to assigned shifts.
- Flexibility: Willingness to work flexible hours, including evenings and weekends.
- Presentation: A neat and professional appearance is required for all customer-facing roles.
- Teamwork: A collaborative spirit and willingness to help colleagues.
Key Responsibilities
Every employee acts as an ambassador for the Mall of Berlin. Your core responsibilities include:
- Guest Experience: Prioritizing the comfort and satisfaction of every visitor.
- Safety First: Adhering to all health and safety regulations.
- Problem Solving: addressing minor issues proactively or reporting them to management.
- Operational Excellence: Performing tasks efficiently and to a high standard of quality.
Application Process
How to Apply
If you are ready to join a dynamic team in Berlin's most exciting shopping destination, kormi hervo invites you to apply today.
Submission Guidelines
Please send your application via email. Your email should include:
- Curriculum Vitae (CV): An up-to-date CV highlighting your skills and contact information.
- Subject Line: You MUST clearly state the position you are applying for (e.g., "Application for Valet Parking - Mall of Berlin").
- Cover Note: A brief introduction explaining why you want to work with us.
Send your application to:
Email: katiyarplacement@gmail.com
Application Tips
- Be Specific: Mention the exact role title in your subject line.
- Check Details: Ensure your phone number and email address are correct on your CV.
- Show Enthusiasm: Let us know why you are excited about this opportunity.
Equal Opportunity Employer
Mall of Berlin and kormi hervo are committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, or background.
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